EMOTA European label advantages - SafeShops.be
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EMOTA European label advantages

FOR CONSUMERS

The EMOTA European eCommerce Trustmark is an indication that the shops displaying both the national trustmark and EMOTA trustmark (in this case for Belgium: SafeShops.be) offer you a high level of service.
When shopping from the sellers that display a national trustmark and the EMOTA trustmark, customers will benefit from the following quality standards:

 

1. Clear, comprehensive and accurate product description and merchant information before you place your order;

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2. Convenient, reliable, safe and legally compliant service;

3. Notification of all costs and any limitations / conditions prior to checkout;

4. Charges that are complete and simple to understand – including any tax and delivery and surcharges;

5. Access information on your order progress / history;

6. Delivery as specified at the time of order;

7.Your purchases arriving in good condition;

8. Helpful support with damaged / failed / late / attempted deliveries;

9. A clear returns process, with any limitations / conditions notified prior to purchase;

10. Your personal data and rights being properly protected and managed.”