Our awards in a nutshell:
- the first e-commerce awards organised by SafeShops.be
- a new and unique concept
- The customers of each nominated webshop are the jury and determine the winners
- a thorough qualitative and quantitative research study available to all participants.
The nominees have a chance of winning one of these 5 Awards
- SafeShops.be Diamond Award
You were granted the highest scores by your customers participating in the poll, and you obtained the best ratings for logistics & fulfillment, customer service, invoicing & payment… You’re the absolute winner and fully deserve the SafeShops Diamond Award.
- Rising Star Award
You’re still new in the business, a couple of years at the most, but you achieve already now state of art customer experience, fulfillment and invoice follow up… You’re a rising star in e-commerce and deserve an appropriate award.
- Logistics Champion Award
Receiving a shipment from your webshop is an exciting experience to look forward to, you offer a choice of possible delivery options, box opening videos have no secrets for you… You may well be that champion we’re looking for.
- Payment Hero Award
You implemented client friendly order and payment technology, you installed processes that make a real difference for your clients… You may be entering the final straight to become a Payment Hero.
- Customer Friendliness Award
Your client is everything for you. You’d do anything to enhance his shopping experience, to offer him the best service and the most complete after sales follow up… Customer Friendliness is your pet topic and deserves our Award.
No doubt you do whatever you can to make each of your clients’ shopping experiences a tremendous hit. That’s reassuring… and we bet you’ll do even more once you’ve read the lines below.
Indeed, our jury for the awards will be a panel of webshop customers including an important number of your clients as a participant. This panel will be polled on all aspects of the participating webshops in a qualitative and quantitative research study, leading to determine the winners.
No losers, only winners!
What makes the SafeShops.be Awards really unique is the concept of the customer driven research study and evaluation. Even if the webshop entry does not figure among the awards, they’ll receive their personal research study referring to their webshop. Is there a better way to discover how clients evaluate a shop and how to improve?